Officer - Continuous Professional Development
- Marketing the Courses:
- Responsible for overall marketing of all professional development and other courses offered through the Corporate Training Department.
- Develops a marketing presentation of courses and services offered by the Department.
- Liaises with the Manager to obtain updates on courses available, fees and course contents.
- Conducted meetings with existing customers and new customers to analyze the training needs and give recommendations.
- Consulted various departments and companies for their training needs and contributes to the growth of potential client databases.
- Analyze competitive data and recommend strategies to gain an aggressive market ranking.
- Identifying training needs:
- Identifies, selects and establishes relationships with relevant decision makers in key target organizations.
- Delivers bespoke marketing campaigns to existing corporate clients to support the growth of custom and corporate revenues.
- Organizing trainings:
- Successfully organizes training venues and logistics in coordination with the Manager to achieve effective training and attendance of participants.
- Successfully provides and organizes refreshments and lunch whenever required for training.
- Coordinate with other departments like the Accounts, and Botho Park for invoices, payment, cleaning services and refreshments arrangements.
- Sends monthly reports for training conducted.
- Analyse competitive data and recommend strategies to gain an aggressive market ranking.
- Quality Management System (QMS) compliance and enhancement
- Ensure alignment to and proper implementation of the University’s Quality Management System (QMA) processes, policies, forms, etc. and formally raise non-conformities when any discrepancy is identified.
- Review and update KPI data and the risk register for activities related to technology and property management.
- Ensure that all CAPA’s (Corrective and Preventive Actions) relevant to the role are addressed appropriately and closed within the stipulated time frame.
- General:
- Work to achieve the university's vision and mission by developing and implementing appropriate strategies, policies, and procedures.
- Build and maintain ethical, positive, and effective working relationships with colleagues across the university at all campuses, partner institutions, internal stakeholders, and external stakeholders.
- Perform any other role or responsibility as may be allocated by the Vice-Chancellor, Pro-Vice-Chancellor, Deputy Pro-Vice-Chancellor, and Campus Head from time to time.
